Sort comments and DMs for lead monitoring

Judges: one incoming DM or comment. Questions: choice:kind - lead, question, praise, complaint, spam, other; noul:contains_PHI. Action: leads to front desk; PHI gets hide-and-redirect.

STop tier. Meets A, and the payoff is major with high confidence.5.16

Key facts

Vertical
Healthcare & dental
Function
Health admin
Status
Idea
Volume
routine
Value
major
Risk
high
Evidence
—
Flags
human-review

Build this with a classifier

Define a typed decision with a bounded answer, then evaluate it on examples.

{
  "decision_type": "yes_no",
  "question": "Does this input match the decision in “Sort comments and DMs for lead monitoring”?",
  "input": "<input to classify>",
  "output": "yes | no"
}

Related use cases

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