Medspa call intent detection

Classify phone calls at medspa businesses by caller intent (pricing, service fit, appointment, prep, booking change) to route to appropriate handler.

AA clean typed decision (yes/no, a pick from a list, or a level on a scale) that is concrete, repeats routinely, and has meaningful value.4.97

Key facts

Vertical
Medical & aesthetic
Function
Health admin
Status
Seen in the wild
Volume
high
Value
meaningful
Risk
moderate
Evidence
described plan
Flags
None

Source: https://solvea.cx/blog/medspa-abandoned-inquiry-recovery

Build this with a classifier

Define a typed decision with a bounded answer, then evaluate it on examples.

{
  "decision_type": "choice",
  "question": "Does this input match the decision in “Medspa call intent detection”?",
  "input": "<input to classify>",
  "output": "one label from a fixed list"
}

Related use cases

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