InstantDM message classification

AI classifies incoming direct messages as Sales, Support, General Inquiry, or Other without CRM clutter

AA clean typed decision (yes/no, a pick from a list, or a level on a scale) that is concrete, repeats routinely, and has meaningful value.4.92

Key facts

Vertical
Cross-industry
Function
Social & creator
Status
Seen in the wild
Volume
high
Value
meaningful
Risk
moderate
Evidence
described plan
Flags
None

Source: https://community.make.com/t/i-use-make-com-to-log-every-instantdm-conversation-without-creating-crm-clutter/114964

Build this with a classifier

Define a typed decision with a bounded answer, then evaluate it on examples.

{
  "decision_type": "choice",
  "question": "Does this input match the decision in “InstantDM message classification”?",
  "input": "<input to classify>",
  "output": "one label from a fixed list"
}

Related use cases

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