# Identify whether a pricing-page visitor question is pre-sale or support

Judges: One live-chat opener on pricing page. Questions: choice:intent - \[buying,existing\_customer,support,job\_seeker,vendor\_pitch,none\]. Action: Route: buying to SDR, customer to support, vendor to ignore.

Grade: A — A clean typed decision \(yes/no, a pick from a list, or a level on a scale\) that is concrete, repeats routinely, and has meaningful value.. Score: 4.8.

Vertical: Software & tech.

Function: Sales.

Status: Idea.

Volume: routine.

Value: meaningful.

Risk: moderate.

Evidence: null.

Flags: None.

- [Vertical](/verticals/saas_tech/)
- [Function](/functions/sales/)
- [Free trial conversion prediction](/use-cases/free-trial-conversion-prediction/)
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- [Product tier recommendation upsell detection](/use-cases/product-tier-recommendation-upsell-detection/)
- [Upsell and cross-sell opportunity scoring](/use-cases/upsell-and-cross-sell-opportunity-scoring/)
- [Competitor switch detection migration risk](/use-cases/competitor-switch-detection-migration-risk/)
- [Detect upsell opportunity in tech notes](/use-cases/detect-upsell-opportunity-in-tech-notes/)
