Cluster tickets by root cause during a spike
Judges: One ticket during a spike window. Questions: choice:cause - [current incident hypotheses menu,new,none]. Action: Count per hypothesis on a live dashboard; alert on "new" cluster growth.
CA clean typed decision with low volume or low value, or too vague to act on.3.33
Key facts
- Vertical
- Software & tech
- Function
- Agents & dev
- Status
- Idea
- Volume
- occasional
- Value
- meaningful
- Risk
- moderate
- Evidence
- —
- Flags
- None
Build this with a classifier
Define a typed decision with a bounded answer, then evaluate it on examples.
{
"decision_type": "choice",
"question": "Does this input match the decision in “Cluster tickets by root cause during a spike”?",
"input": "<input to classify>",
"output": "one label from a fixed list"
}Related use cases
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