Batch ticket analysis with CowAgent
Using CowAgent on Jev, one call per support ticket returns seven classifications, scores and boolean judgements, each with its probability distribution.
AA clean typed decision (yes/no, a pick from a list, or a level on a scale) that is concrete, repeats routinely, and has meaningful value.3.55
Key facts
- Vertical
- Cross-industry
- Function
- Support & CX
- Status
- Seen in the wild
- Volume
- routine
- Value
- meaningful
- Risk
- moderate
- Evidence
- described plan
- Flags
- None
Source: https://madewithjev.com/builds/cowagent-ticket-batch-analysis
Build this with a classifier
Define a typed decision with a bounded answer, then evaluate it on examples.
{
"decision_type": "choice",
"question": "Does this input match the decision in “Batch ticket analysis with CowAgent”?",
"input": "<input to classify>",
"output": "one label from a fixed list"
}Related use cases
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